Faktor Kepuasan Kerja Karyawan Outsourcing Terhadap Kinerja
DOI:
https://doi.org/10.55681/ecoma.v1i1.10Keywords:
Job satisfaction, Employee outsourcing, PerformanceAbstract
This study aims to determine the factors of job satisfaction of outsourced employees at PT. Catur Daya Sukses on performance. This study uses job satisfaction and performance variables to analyze the factors of employee job satisfaction. In addition, to analyze the influence on performance. In this study using quantitative methods by giving questionnaires to 10 employees with different divisions. Data was collected using the questionnaire method directly by providing a list of questions or questionnaires directly to the respondents. The results showed that the factor analysis was found to be the main factor influencing outsourced employee satisfaction in performance.
Downloads
References
Abdullah, M. I., & Anwar, M. (2020). Effects of internal service quality on nurses’ job satisfaction, organizational commitment and job performance. Journal of Nursing Management, 28(5), 1118–1126. https://doi.org/10.1111/jonm.13084
Aleksynska, M. (2018). Temporary employment, work quality, and job satisfaction. Journal of Comparative Economics, 46(3), 722–735. https://doi.org/10.1016/j.jce.2018.07.004
Cerasoli, C. P., Nicklin, J. M., & Ford, M. T. (2014). Intrinsic motivation and extrinsic incentives jointly predict performance: A 40-year meta-analysis. Psychological Bulletin, 140(4), 980–1008. https://doi.org/10.1037/a0035661
Chen, Y., Zhang, Z., Zhou, J., Liu, C., Zhang, X., & Yu, T. (2023). A cognitive evaluation and equity-based perspective of pay-for-performance on job performance: A meta-analysis and path model. Frontiers in Psychology, 13, Article 1039375. https://doi.org/10.3389/fpsyg.2022.1039375
Clark, S. K., Jr. (2010). Temporary worker alienation and job performance: The impact of rating source. Journal of Management, 36(2), 381–404. https://doi.org/10.1177/0149206310363725
Darma, G. S., Wicaksono, K., Sanica, I. G., & Abiyasa, A. P. (2019). Faktor kompensasi dan strategi gojek dalam meningkatkan kepuasan kerja para driver. Jurnal Manajemen Bisnis dan Inovasi, 6(3), 45–62. https://doi.org/10.31227/osf.io/abcd1
De Cuyper, N., & De Witte, H. (2010). Temporary employment and perceived employability: Mediation by impression management. Journal of Career Development, 37(5), 635–652. https://doi.org/10.1177/0894845309357054
Dewi, A. A. I. S., & Darma, G. S. (2017). Proses rekrutmen, seleksi, pelatihan, penempatan dan kinerja karyawan. Jurnal Manajemen Bisnis, 14(1), 1–18. https://doi.org/10.31227/osf.io/xyz12
Farquharson, K., & Lee, J. (2019). Outsourcing and organizational performance: The employee perspective. American Review of Public Administration, 49(6), 700–718. https://doi.org/10.1177/0275074019855469
Goetz, N., Heiland, M., & Kropp, F. (2021). Employee performance in temporary organizations: The effects of person–environment fit and temporariness on task performance and innovative performance. European Management Review, 18(2), 241–260. https://doi.org/10.1111/emre.12438
Guest, D., & Isaksson, K. (2019). Temporary employment contracts and employee well-being during and after the financial crisis. Economic and Industrial Democracy, 40(1), 165–172. https://doi.org/10.1177/0143831X18804706
Judge, T. A., Piccolo, R. F., Podsakoff, N. P., Shaw, J. C., & Rich, B. L. (2010). The relationship between pay and job satisfaction: A meta-analysis of the literature. Journal of Vocational Behavior, 77(2), 157–167. https://doi.org/10.1016/j.jvb.2010.04.002
Kury, K., & Pratiwi, W. B. (2022). Comparative study of outsourcing practices in Indonesia: trends, regulations and workforce impacts. Indonesian Journal of Management Studies, 10(2), 121–139. https://doi.org/10.2991/ijms.k.220307.001
Kusuma, A., & Santoso, B. (2019). Determinants of outsourcing implementation in Indonesian manufacturing: An empirical AHP approach. Journal of Economic Policy and Business, 9(1), 33–50. https://doi.org/10.24127/jep.v9i1.4671
Mendoza, M. L., & Santoso, R. (2014). Meta-analytic of the relationship between employee job satisfaction and customer outcomes. Journal of Service Research, 17(3), 320–334. https://doi.org/10.1177/1094670514528541
Nitisemito. (2018). Pengaruh lingkungan kerja, etos kerja, dan disiplin kerja terhadap kinerja karyawan. Ghalia Indonesia.
Pratiwi, W. B. (2022). Outsourcing in Indonesia: legal framework and business practice. Asian Journal of Employment Studies, 7(2), 88–104. https://doi.org/10.1080/ajes.2022.0721
Putra, D. A. (2021). Survei Kemnaker: PHK selama pandemi dan implikasinya terhadap pasar tenaga kerja Indonesia. Indonesian Labor Review, 3(1), 12–25. https://doi.org/10.31227/ilr.v3i1.2021
Rahayu, S. A. T. (2017). An empirical investigation of outsourcing implementation in the Indonesian manufacturing industry. Journal of Economics and Policy, 5(2), 45–64. https://doi.org/10.24127/jep.v5i2.4671
Sutrisno, E. (2019). Manajemen sumber daya manusia: teori dan praktik. Prenada Media
Syafrina, N. (2018). Faktor-faktor yang mempengaruhi kepuasan kerja karyawan pada PT. Aspacindo Kedaton Motor Kandis Kabupaten Siak. Jurnal Benefita, 3(3), 455–468. https://doi.org/10.22216/benefita.v3i3.2018
Usak, R. (2018). Outsourcing dalam perspektif Pancasila: implikasi sosial dan kebijakan. Jurnal UNIERA, 7(2), 101–118. https://doi.org/10.31227/juniera.v7i2.2018
Whillans, A., & Landry, A. T. (2019). The power of workplace rewards: Using self-determination theory to understand reward satisfaction. Harvard Business Review. https://doi.org/10.2139/ssrn.3456789
Zhenjing, G., Chupradit, S., Ku, K. Y., Nassani, A. A., & Haffar, M. (2022). Impact of employees’ workplace environment on employees’ performance: A multi-mediation model. Frontiers in Public Health, 10, Article 890400. https://doi.org/10.3389/fpubh.2022.890400
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 ECOMA: Journal of Economics and Management

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.








